https://kb.eztechdirect.com/ https://kb.eztechdirect.com/index.php?View=entry&EntryID=399 This is a lesson in query optimization that shows the thought process and steps to figure out why a query is not performing as expected. Please see the attached document. Sat, 30 Mar 2019 09:46:51 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=388 All shipping versions of GP MaTe are compatible with Windows 8, 7 and Vista but require extra care upon first installation. To install on Windows 8, 7 or Vista: 1. Download or copy the appropriate GPMaTeClientxxx.exe OR insert the GP MaTe... Mon, 22 Oct 2018 11:32:01 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=385 Log into router using PowerShell Telnet xxx.xxx.xxx.xxx From the command-line, enter enable mode and issue the reload command: User Access Verification Password: dspecialistpix> enable Password: ********* dspecialistpix# reload... Wed, 06 Jun 2018 09:47:13 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=384 This tool provides a quick and effortless way for your users to add your events to their calendars. When you add an "Add to Calendar" button to your website, you increase the likelihood that your users will add your event to their calendars by... Wed, 06 Jun 2018 09:35:48 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=383 Run the app at this link: https://get.teamviewer.com/eztechdirecthost Click Next Click Accept and then Next Next Name the computer usually with the users name or computer department PW: admin1234 Enter name and password... Thu, 24 May 2018 10:25:33 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=381 FMA system uses the Symantec Backup Exec 12.5 software to back up the server files to the NAS hard drive system. The NAS has multiple backup Folders setup to store Daily, Weekly, Monthly, Quarterly and Yearly backups. This document explains how to... Wed, 18 Apr 2018 15:50:13 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=342 Use the Related Contacts related list. Add Relationship, Edit Rel (Salesforce Classic) or Edit Relationship (Lightning). Fill in the account contact relationship information. Click Save. Fri, 06 Apr 2018 18:27:04 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=378 Loading up IIS we can find Server Certificates. On the right hand side you have the option to Create a Certificate Request, and inside here we have a form to fill out our details. The common name field is the name we will use to address our... Fri, 11 Aug 2017 23:17:08 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=377 Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then do a... Thu, 10 Aug 2017 19:31:23 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=330 Salesforce Overview Workshop PRIMARY SCREENS 1) Accounts 2) Contacts 3) Opportunities a) Donations b) Grants c) Recurring Donations 4) Leads 5) Campaigns 6) Cases 7) Orders a) Products 8) Tasks 9) Training 10) Dashboards ... Tue, 25 Jul 2017 12:17:21 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=364 An Account is usually an organization; e.g., a business, school district, law firm, social service agency or household. *Always do a search before entering a new Account to be sure you are not entering duplicates. How to find if an Account... Tue, 25 Jul 2017 12:05:58 -0400 https://kb.eztechdirect.com/index.php?View=entry&EntryID=340 Establish naming conventions for accounts. - What is the best way to record an account's name? Don't allow orphan contacts. - Always attach a contact to an account. Audit accounts & contacts - Keep track of accounts & contacts without... Tue, 25 Jul 2017 12:03:40 -0400